Determined by your description, the call you acquired appears being a scam. Telus takes customer protection extremely very seriously, and we want to guarantee you of the following:
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Looks like a person dropped the ball on your own Optik TV box. I'd observe up with them to obtain this sorted out.
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What activated this article is an issue with outgoing mobility phone calls. After i call a number, the person's caller ID shows my identify in addition to a real estate property firm's title.
I would have to hire an electrician and buy it myself, to go ahead and take cable down from your home and remove it. I assume the neighbor would need to try this at the same time. The cellphone cable legally belongs to Telus up till it connects to the house. I do think I will send them a Monthly bill.
I called Telus CS at eight.55AM Mountain time and they hanged up on me, indicating that I really need to simply call through "typical office hrs". Is that this for actual?
The TELUS crew acknowledges that our perform spans several Territories and Treaty regions and we're grateful for the traditional Understanding Keepers and Elders who are with us currently, anyone who has gone right before us plus the youth that inspire us.
@chris14 I needed to obvious up some inaccurate facts. We will fix TELUS owned downed strains at no demand. We will only take out the road entirely for development/renovation applications but there's a payment included. We despatched you a private concept just in case you want to move ahead with possibly scenario.
This is the most Awful practical experience I've experienced with looking to get in touch with to get clarification on some demand I used to be in no way advised about would be on my Invoice. If This is actually the scenario they have falsely marketed to me from the beginning!! I won't ever enroll with this organization once more
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I had to Speak to CS now with Chat as well as the Section I would like to speak to is simply out there by telephone. The CS on Chat arranged a simply call again at an arranged time slot. When that department known as me later on I acquired Telus internet support all the things sorted out.
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I've manufactured many cell phone phone calls, I have clicked on "Alternatively, you can contact our TELUS Administration Staff below". concluded the form, with no reaction, and finished another variety on MyTelus and likewise go no reaction.
Back again inside your day, you had a decision of companies. Now we have megacorps that swallow each individual substitute alternative up and also you're remaining with three selections spanning a whole region, all of which collude with eachother to extort It is really customers.